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Handling of conflicts
 

   

         
 

Indhold:

 

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Theory about the conflict concept and different levels and types of conflict

Training in how to use analysis tool

Analysis of situations of conflict from the participants’ daily work

Theory about conflict mediation

Test and theory about the manager as conflict mediator

Training in how to intervene in situations of conflict

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Form

The training changes between introductions and group work where the participants get a chance of practising the new tools. It is essential that the participants work with concrete situations and problems from their daily work; this invites to openness and personal involvement from the participants.

Duration

1-2 days.

 

  See example of workshop here

 

 

 

 

 

 

 

3back

 

Business psychologist Ejnar Bryld   ●   Vejlsøvej 51, Bygning A   ●   8600 Silkeborg   ●   Tlf. +45 86 84 42 00   ●   mail eb@ejnar-bryld.dk