To meet the customer on equal terms and respect the existing

4

To make use of the business psychological professionalism and create the non-existing

To be result-oriented and support the customer by working efficiently and goal-oriented

4

To be process-oriented and focus on what benefits and restricts the customer in his work to achieve his goals

To show a kind and supportive attitude and approach to cooperation and task

4

To say what must be said in an honest and straightforward way, thus being a suitable disturbance

To be serious, concentrated and energetic and use solid, well-proven methods

4

To be casual and relaxed and willing to test new, daring and funny ideas